Client Engagement

Please click here to see our full list of Client Engagement partners. In the table below you will see partners ranked based on the client experience feedback they have received in the last 3 months.


Category:


% Satisfaction


% Recommend


No. Comments

Client Engagement

Client or Customer engagement refers to business communication and the connection between an external stakeholder (client or consumer) and an organisation (company or brand) developed through various channels of correspondence. This connection can be a reaction, interaction, effect or overall customer experience, which takes place online and offline. 

Business Optics are very friendly, very professional, and instantly make you feel at ease. I've gained a few more clients and I've managed to increase my revenue as a result of working with Business Optics. I met Cliff about a year ago...
Kim Lanighan
11/10/2019
Company Comment
Kim, thank you for your kind feedback. It is great seeing your business grow! Kim is the owner of KCL Accounting and I can say first-hand, that Kim...

Engagement can be positive or negative in nature, for example, a Client or Customer may have very positive emotional ties to an organisation with which they interact.  Conversely, they can have very negative emotional ties.  A disengaged Client or Customer is the opposite of engaged, signifying an absence of engagement or emotional attachment.