Please click here to see our full list of Client Engagement partners. In the table below you will see partners ranked based on the client experience feedback they have received in the last 3 months.
Client or Customer engagement refers to business communication and the connection between an external stakeholder (client or consumer) and an organisation (company or brand) developed through various channels of correspondence. This connection can be a reaction, interaction, effect or overall customer experience, which takes place online and offline.
Engagement can be positive or negative in nature, for example, a Client or Customer may have very positive emotional ties to an organisation with which they interact. Conversely, they can have very negative emotional ties. A disengaged Client or Customer is the opposite of engaged, signifying an absence of engagement or emotional attachment.