Storm Internet

1 Canal View
Wharf Farm
Eynsham Road
OX29 4DB
0800 817 4727
Staff: 0
Clients: 0

Performance Overview


Ratings Summary

Delivered as promised
Good value for money
Considerate and helpful
Quality of communication
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About Us
What stands out is the personal nature of the service; we have had a very close working relationship with the owners, on down to the support team, and I've always found them to be very responsive and very proactive. We've had to increase our setup and structure significantly in the last couple of years and in that time the service has been excellent. Working with Storm has benefited our business significantly. It's allowed us to bring a lot of our applications on site; rather than it being hosted on a public cloud we can host it ourselves which increases security and in turn increases customer confidence. We have the flexibility to increase our structure as needed, so when we need it we build it. Initially we came to Storm through another contact, one of the consultants we work with recommended them, and through that we met with them and went ahead from that. I think one of the key unique points is just the feedback and the lines of communication that we have with...
Name:Mike Hanlon
Job Title:Head of Products and Services
Sector:Management Software Solutions
Company:Hellios Information Ltd.
Service(s) Provided: Hosting
If we need Storm Internet they're there. There's a number of ways that you can contact them; If it's something that's not urgent you raise a ticket and it's dealt with very promptly, and if it is urgent you can speak to anyone 24/7 and they sort it very quickly. The service they provide there is awesome. ...
Company CommentThank you, Gavin, for your kind words. Gavin Sadler is the Web Developer of S&S Mears (Quantock). We are delighted to be working with S&S Mears and we were especially pleased to be able to help them with reliable and responsive web hosting. S&S Mears breadth of experience and creativity enables them to design persuasive print-based and digital brands for products, services and organisations. Storm’s server and security expertise combined with our unique ‘done for you’ support service helps S&S Mears (Quantock) guarantee speed, uptime and security for all their clients. Gavin, it is a pleasure working with you.
Name:Gavin Sadler
Service(s) Provided: Hosting
I've been working with many other companies before and in comparison Storm are very responsive; They reply to all emails. Even if they're busy I'll get a line back to say "I'm a bit busy but I'll be back to you shortly" and that's how we work here at YKK too. ...
Company CommentThank you, Anna, for such amazing feedback! Anna Stefaniak is the PR Executive of YKK, the established worldwide expert in manufacturing zips, slide fasteners, plastic hardware, hook and loop fasteners, webbing tapes and snap and buttons. We are delighted to be working with YKK and we were especially pleased to be able to help them to get their website up and running in only 24 hours. It was quite a challenge for a web hosting provider to complete the development of a fastenings website and we are so happy to hear from an expert in fastening manufacture that we lived up to their high expectations. The YKK Fastening Products Group is trusted worldwide for their impeccable production standards and thorough quality control processes and we look forward to a long and happy future working together.
Name:Anna Stefaniak
Job Title:PR Executive
Sector:Fastening Product Manufacturer
Company:YKK Europe Ltd.
Service(s) Provided: Hosting
When I did the initial enquiry they were very dynamic and quick in getting costs to us. They also had a good can do attitude in setting up service. With our last hosting company we went through a third party and couldn't talk to them directly. Now that we have a direct relationship with Storm and can pose support questions or upgrade queries etc. through the support portal, it makes it easier and makes chasing outstanding tasks easier. It's also not a 9-5 service. They are quite good at going the extra mile to help you set up your service, or if you have problems, to help you overcome those roadblocks. They also provide a few extra services that they don't charge you for just because you're a day late. They don't take the big corporate approach to deadlines and penalise you for taking a little bit longer than anticipated on certain tasks.
Name:Elliott Price
Job Title:IT & Facilities Manager
Sector:Confectionery Sales & Marketing
Company:Elizabeth Shaw Ltd.
Service(s) Provided: Hosting
I like the fact that you can phone up Storm Internet and talk to a human being. Working with Storm allows us to provide a service to our customers. We've been using them for about 5 years.
Company CommentThank you, Mike, your feedback is truly appreciated. Mike Bowen is the owner and Director of Chansol, (Channel and Mobile Solutions Ltd), a UK based Software House with headquarters in Poole, Dorset. Chansol are a UK based SaaS provider, delivering tracking systems to help clients, including the police and the health service, ensure deliveries arrive on time, every time. Chansol needed help scoping their ideal server specification, and 24/7/365 support in the event of system failure, to re-start servers and follow agreed action plans to keep servers running. By using Storm’s ‘Custom Escalation Procedures’ (CEP), even if Chansol’s own staff move onto pastures new, as happened when a key developer left, their out of hours support service continues without interruption, so Mike and his developers can relax, safe in the knowledge the system their clients depend on to run their own business, is safe, secure and fast… always.
Name:Mike Bowen
Job Title:Owner
Sector:Tracking Software Developers
Company:Chansol Mobile Solution
Service(s) Provided: Hosting
Storm Internet are approachable and they're cost effective. They're very quick to respond and it's a 24/7 service. We've been with them since day one so I've been dealing Storm for probably about 12 years. It's essential to our business.
Company CommentHi Kai, thank you for your superb feedback, I look forward to working with you for many years to come and to enhancing the service to take on more of the administration on your behalf, wherever appropriate. Salim - Managing Director
Name:Kai Farmer
Job Title:Director
Sector:Design & Marketing
Company:Reflex Creative
Service(s) Provided: Hosting
The communications are good. We get through to them. There's been a few glitches but they get resolved. We've just upgraded our servers and bought a new one. The equipment and tech itself is good.
Name:Client details withheld
Service(s) Provided: Hosting
Storm are very responsive. Their ticketing system is good. We've had no problems with them. We've moved from a company we were having some extreme problems with, so it's a weight off in terms of not having to worry about our server needs.
Name:Julian Shay
Job Title:Director
Sector:Public Relations
Company:Dispersion PR
Town:Staines Upon Thames
Service(s) Provided: Hosting
It's simple to use. We have direct access. We have internal servers as well and having Storms is no different to having our own. We don't have to worry about the hardware which is the main thing. We've been using them for the last 3 years.
Company CommentThank, you Michael for taking time to be interviewed and for your kind words. Michael Saracevas is the IT Applications Analyst at Cool Milk where he has worked for more than 3 years. ...
Name:Michael Saracevas
Job Title:IT Applications Analyst
Sector:School & Nursery Milk Provider
Company:Cool Milk
Service(s) Provided: Hosting
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