Melt Design

01926 768095
Staff: 1
Clients: 1
4.85
96%

Performance Overview

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0
0
0
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Ratings Summary

Delivered as promised
4.85
95%
Good value for money
4.85
95%
Considerate and helpful
5.05
100%
Quality of communication
4.75
93%
Overall
4.85
96%
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Melt has always been consistent with their great level of services, always happy to help and have produced some amazing websites for us. Nothing was ever too much. They always managed our monthly hours to ensure we got the most done. They have a fantastic quality team who is always happy to help and who have a wide range of skill sets. They produced 7 websites for us in 12 months - just fantastic.
Name:Janequi Carsandas
Date:04/10/2019
5.05
Service(s) Provided: Marketing & Sales
 
Friendly and responsive team. They know what they’re doing.
Name:Client details withheld
Date:19/09/2019
5.05
Service(s) Provided:
 
The service from Melt is very personalised; they get to know the business so they know what they're designing on the website, and they're always at hand last minute to help. They do what they say on the tin. We've had a lot more website enquiries through organic google searches, and SEO as well, and we have a very professional looking site as well. Melt are very professional; I know just from being a member of a local networking group and hearing other members and their experiences with other site designers; their sites are never ready on time and deadlines are not met, whereas Melt did meet every deadline. Also, our emails were hacked last year and we had to urgently send out a mass email to all our clients, and everyone on our database, and Melt were great helping us with that, because as a bus owner it was quite stressful. Steph's brilliant; she gets back to me straight away, if not a phone call then an email. I'm so happy with them, it's all good.
Name:Brett Allen
Job Title:Director
Sector:Joinery
Company:Clift Joinery
Town:Harlow
Date:18/09/2019
5.05
Service(s) Provided:
 
Very happy with the creative ideas and input as well as the attention to detail. Communication is always free-flowing and the few blips which required ironing out as we moved forward were.
Name:Ryan Power
Job Title:Director
Company:Salonology
Town:Bournemouth
Date:23/08/2019
5.05
Service(s) Provided:
 
Melt are approachable, and very knowledgeable. You can get on with them at a personal level as well as a professional level. Melt are good at what they do and can deliver results. Essentially it's helped us to appear professional, and credible, and it's helped the branding side of things. It's helped from a return on investments point of view; being able to attract good quality customers, and helping with the customer journey online as well. We've only used one other webmaster and Melt are a step above. Where Melt differentiate themselves is the quality of their industry understanding, and also they understand from a marketing aspect; it's not just about building a pretty website, but also ensuring that it works in terms of delivering results and returning on the investment; it's their ability to understand the part that the website plays. It's not just pretty but provides a lot of functionality and it delivers results.
Name:Eddie Ray
Job Title:Owner
Sector:Sports Coaching for Schools
Company:Progressive sports
Town:Rugeley
Date:19/08/2019
4.35
Service(s) Provided:
 
I like dealing with the team at Melt who are great; they're really personable, but also in terms of their knowledge and professionalism, they know exactly what they're doing. Also, what I really love about Melt is that if I have anything I want to achieve or accomplish I can call up one of the team, usually Nathan, and talk through what I want them to do, and he always seems to have a solution to enable us to get done the thing that we would like to get done. Nathan is very techy so if we've got any systems that we're thinking about introducing, or an idea of something we'd like to do, I can book a call with Nathan, talk it through, and then Nathan knows what we need to do to get that done and will help us through the process as well. That's not just the case for me either, I've had my team contact the Melt team as well, and book in calls, and get things done that way as well which is really flexible for our business because we are a small team...
Name:Victoria Williams
Job Title:Director
Sector:Consultancy
Company:terptree
Town:Newbury
Date:12/08/2019
5.05
Service(s) Provided:
 
Knowledge, strategic advice and responsiveness
Name:Client details withheld
Date:22/07/2019
5.05
Service(s) Provided:
 
One thing I really like is that if we call them with a query about how to do something they'll send us the response in a video, which is really helpful as we're putting together a library of "how to" videos which is really helpful internally. Melt have got our new website live for us which is generating lots of new leads.
Name:Julia Robinson
Job Title:Office Manager and Executive Assistant to Directors
Sector:Leadership & Management Programmes
Company:Notion Business Coaching (Star Manager)
Town:Leamington Spa
Date:22/07/2019
4.55
Service(s) Provided:
 
Melt can do everything for us; It's a one stop shop for us really and we've got a good working relationship. We've gotten busier which is down to us getting more stuff done which is down to them; they take it off our hands which lets us get on with our business.
Name:Keith Crockford
Job Title:Managing Director
Sector:Adventure Travel
Company:The Bucket List Company
Town:Barnstable
Date:19/07/2019
4.55
Service(s) Provided:
 
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