Call Handling Solutions

Valerian House
Staffordshire Technology Park
Stafford
Stafforshire
ST18 0GE
03300 102 450
Staff: 0
Clients: 0
5.05
100%

Performance Overview

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Ratings Summary

Delivered as promised
5.05
100%
Good value for money
5.05
100%
Considerate and helpful
5.05
100%
Quality of communication
5.05
100%
Overall
5.05
100%
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Services
Being a Multidisciplinary Health Clinic, with complex client needs I was not convinced that anyone, other than staff trained and working directly with me, could answer our phone calls. ...
Name:Carys Roberts
Date:28/03/2019
5.05
Service(s) Provided:
 
The call handling has been great - everyone has said how professional it has been and it has certainly been great for me!
Name:Gareth Hughes
Job Title:Business Growth Specialist
Company:Action Coach
Date:27/03/2019
5.05
Service(s) Provided:
 
The Call Handling Service has literally transformed my working life. I no longer feel guilty or anxious about not being able to answer the phone. Efficient service with transparent and fair pricing structure. Every company should use the Call Handling Service, even if they have a reception team to make sure every caller receives a prompt, courteous and helpful response, 24 hours a day, 7 days a week.
Name:Ann McCabe
Job Title:Director
Company:Ann McCabe Solitcitors
Date:27/03/2019
5.05
Service(s) Provided:
 
As an independent professional service we knew that if we wanted to continue to give our current clients our best service whilst growing the business that we needed to be ever-readily available for contact. With a small and busy staff however, we knew that it would not always be possible. We know the value of each and every call we receive, and couldn't risk letting any leads go cold on our answering phone. ...
Name:Michael Carthy
Job Title:Director
Company:Carthy Accountants
Date:27/03/2019
5.05
Service(s) Provided:
 
We do not have enough landline calls to warrant a full time receptionist. I need to completely focus on complex planning matters for my clients without distractions. Knowing that calls are handled and then messages sent to my team means that I can concentrate on tasks that are important, yet clients get a quick and efficient service. It is more cost effective for us to divert our calls to a professional call handling service as and when required. Plus the service offered is 24 hours a day, 7 days a week - no receptionist can be on duty that amount of time! As a company they are approachable real people who seem willing to go the extra mile.
Name:Karl Lehmann
Job Title:Principal
Company:Lehmann Financial Management
Date:27/03/2019
5.05
Service(s) Provided:
 
I found myself spending more and more time dealing with inbound telephone calls that constantly interrupted my concentration and as a result made me less productive. Also because of the 'hands on' nature of my business, I am not always able to answer the phone every time it rings, even though that can be bad for business. ...
Name:Tom Hulme
Job Title:Founder
Company:ITom Technology
Date:27/03/2019
5.05
Service(s) Provided:
 
Before using Call Handling Solutions I was missing phone calls and potential business when in meetings. What I like about the Call Handling Solutions systems is that my calls are answered promptly and a message is then emailed to me. John and Bruce are great to work with, and I like the professional touch.
Name:Ruth Cringle
Job Title:Director
Company:Admin Elite
Date:27/03/2019
5.05
Service(s) Provided:
 
Being a new business and limited on staff I needed a call service to help free my time up and to make sure calls weren't missed. Call Handling Solutions provide a professional system that makes the company look far more established than it already is. Also the immediate notification on any calls that go through to a voicemail. Since I have had the system I haven't ever missed a call or message. Perfect. Setting up the service was so easy and they are very generous with their time and ensure it is tailor made for our business. Using a call handling service has changed the way I work: It makes my day stress free and also gives my clients a seamless call service to contact myself or the team.
Name:Gavin Obee
Job Title:Director
Company:Print Gekko
Date:26/03/2019
5.05
Service(s) Provided:
 
I had been considering such a service for some time, since giving up the office and no longer having admin support in-house. Going on holiday was the crux for making the initial enquiry and agreeing two weeks of reception service cover. ...
Name:Anna Woolliscroft
Job Title:Director
Company:Market Avenue Ltd
Date:26/03/2019
5.05
Service(s) Provided:
 
We wanted to stop wasting time on sales calls and making sure all our phone calls are answered professionally and clearly. Call Handling Solutions offers a 24/7 professional service and Bruce and John are great to work with. I can get more done because I have stopped wasting time on calls I don't want to interrupt me.
Name:Stuart Walton
Job Title:Director
Company:Conspicuous CBM
Date:26/03/2019
5.05
Service(s) Provided:
 
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