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It was time to update our websites and put them on an up-to-date technology platform, refresh the content and the design and improve the on-line purchasing facility. I had worked with IRUNbefore and had no hesitation in using their services again. They adopt a very collaborative approach and were able to incorporate our own design ideas with theirs. The ongoing contact between the Irun team and in particular Daniel was excellent and the final product was as we desired. On-going support since launch has also been excellent. This is 5 websites that IRUN and in particular Daniel and I have worked on and I have no hesitation in recommending IRUN's services.
Name:Chris Clemence
Job Title:Commercial Director
Company:Eyeplan Ltd
Date:08/09/2021
5.05
Service(s) Provided:
 
One of the main benefits is you're in teams of up to about 10 who are learning how to use the VFD Pro and we're talking through real live situations. It's more about how you apply it rather than just learning the piece of software; it's about how you use it to get the most out of it which is of key importance to me. I get information and help quickly which is good. I don't want to leave a message with someone I talk to once in a blue moon, they always come back to me quickly and I really like that.
Company CommentThank you John, always a pleasure to work with you. It's great to know you are got value out of the 12 week VFD Mastery Programme, and yes you are right, the software itself is so easy to use it requires no training, it is absolutely all about how to engage the business owner. It is also great to know the personal support is appreciated. We are working hard to enhance the cash flow management aspect of the system so I think you are in for even more treats in the near future. You are also right that we cover a lot in the training sessions but please don't forget they are all recorded so you can rewatch as often as you wish/need to and if you want a more personal experience, having attended one course, you are always welcome to join a future course, (or simply dip in and out of sessions you feel you need more support on.
Name:John Greene
Job Title:Principle
Sector:Complete Financial Services
Company:Ambit Assist
Town:Belfast
Date:10/05/2021
5.05
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 6. VFD Pro training and support Academy
 
I think it's a fantastic product. Delving into the reports and learning more about them picks up all the little bits you might miss otherwise, which is very good. Steve has been phenomenal with his communication; when I've not been there due to computer issues he's recapped things. The communication has been top quality. One think I love about Steve is, if he doesn't know he doesn't try and blag answers, he says " I don't know, I'll find out and get back to you."
Company CommentMichael, you will make me blush saying things like this: The time savings have been a game-changer for us. We were extremely happy to be rated 4 out of 5, so thank you for also saying you never rate anyone as a 5, so we will take that with thanks. Thank you also for highlighting the fact that you would like to experience the 12-week training as an intensive 2 or 3-day workshop. As you now know, acting on your feedback that is exactly what we are planning to deliver so we can offer training in a format that will satisfy everyone. I look forward to workign with you for many years to come and to hearing of many more stunning success stories from Staffordshire's premier Growth Accountat, keep up the good work. Steve
Name:Michael Carthy
Job Title:Director
Sector:Accountants
Company:Carthy Accountants
Town:Stafford
Date:26/04/2021
4.05
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy
 
The best thing about it would be to start the experience of transitioning to the finance director role; gaining some experience from the training.
Company Comment Hi Rob, I love 4 out of 5, especially when you add the confidential note to say '4 just so it is not a 100%', I would like to think that the quality of the training is improving all the time as we get more and more feedback. I look forward to working with you and the team at Numeric as you work to deliver every greater finanial support and success for clients. Steve
Name:Rob Charlton
Job Title:Director
Sector:Accountants
Company:Numeric Accounting
Town:Salisbury
Date:21/04/2021
4.85
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy
 
We approached IRUN for some feedback and guidance relating to potential improvements for our website that would facilitate and encourage increased website traffic and improve the functionality and appeal of the website to new users. Daniel listened to our concerns and our needs, he understood our Company position in the Industry/Market, and also understood our website users’ needs. Daniel acted promptly to our request for assistance; arranging a video call and full review of our website. It was clear that Daniel had done significant prep work prior to the call and he was able to explain technical information in a way that a non-web designer could understand. Daniel was able to answer all of our questions and offered a number of genuinely beneficial improvement suggestions. Daniel’s experience and expertise was apparent straight from the first conversation. ...
Name:Dawn Williams
Job Title:Head of Business Compliance & Marketing
Company:Boundary Precision Engineering
Date:20/04/2021
5.05
Service(s) Provided:
 
Key benefits are sales training, understanding the product, and application. The twofold benefit for us will be the increased revenue and insight into the company, and for the client's insight into how their company can operate, and to help them grow, and training the managers in finance; getting them to understand the finance and how important finance is.
Company CommentHi Tim Thank you for your feedback and your comments. You are absolutely correct, rubbish in - rubbish out. Please let me know what your thoughts are on the 4 ratings for support/service when you have had a chance to get more client feedback, and as ever, any help you need please don't hesitate to ask. Best regards. Steve
Name:Tim Phelan
Job Title:Director
Sector:Business Consultancy
Company:Bear Monkey
Town:Woking
Date:19/04/2021
4.85
Service(s) Provided: 6. VFD Pro training and support Academy
 
I was looking for a new provider as I wanted a more professional website for my business with a company who offered support throughout the process, as this is not area of expertise for me. The service I received from IRUN was very impressive. I felt that my hand was held throughout the whole process, and I am absolutely delighted with the end product. I was also very impressed of the speed and the build of the website. Changes were implemented very quickly. Overall, their customer service is 5 stars. I would most definitely recommend IRUN, not only because of the excellent quality of works but also their superb customer service.
Name:Stewart Brown
Company:Tandem Business Solutions
Date:16/04/2021
5.05
Service(s) Provided:
 
Understanding of the reports; they are very detailed and very complex. I get why they need training as without it you could get very lost in them very easily.
Company CommentThank you Wayne. I look forward to working with you and your team to help you introduce both new and existing clients to the expanded range of financial support and services you can now offer to help them improve their business success. Best regards, Steve
Name:Wayne Hockley
Job Title:Managing Director
Sector:Chartered Accountants
Company:Anthony Russel Limited
Town:Braintree
Date:15/04/2021
5.05
Service(s) Provided: 6. VFD Pro training and support Academy
 
For us it's just given insight into the VFD role which is what we wanted; it's not about just learning the software, but what it can do and how to interact with our clients to make the most of what's available, and it's fulfilling that objective at the moment.
Company CommentThank you Jon I look forward to working with you to help you deliver a broader portfolio of support services to your clients, to give them more value, and ultimately earn more fees for the firm. Best regards. Steve
Name:Jon Baggot
Job Title:Managing Director
Sector:Accountants
Company:Numeric Accounting
Town:Salisbury
Date:14/04/2021
4.85
Service(s) Provided: 1. Enhanced Management Reporting, 3. Interactive Business Intelligence Dashboard, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy
 
Prompt response and a personal touch. Working with Thomas Quinn has benefitted me immensely; the advice they give is always spot on and we are doing well as a result. I like the way they know me, they know me by name, and they come up with suggestions that are useful to the business rather than me approaching them.
Name:Mohammed Ali Akhavani
Job Title:Director
Sector:Cosmetic Surgery
Company:Mo Akhavani Plastic Surgery Limited
Town:London
Date:09/04/2021
5.05
Service(s) Provided: Personal Tax, Corporate Tax, Payroll, Accounts and Audit, Raising Capital, Reorganisation
 

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